Privacy Policy
Last updated: January 15, 2025
1. Identity of the Controller
FinturaLab MX, S.A. de C.V., with address at Av. Paseo de la Reforma 250, Floor 15, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico, is responsible for collecting your personal data, the use given to it and its protection.
2. Personal Data Collected
For the purposes set forth in this privacy notice, we may collect your personal data in different ways: when you provide them directly to us, when you visit our website or use our online services. The personal data we collect includes: full name, email address, phone number, address, basic financial information for eligibility assessment.
3. Purposes of Processing
Your personal data will be used to: provide the requested financial advisory services, assess your eligibility for support programs, send you information about our services, perform statistical analysis and comply with applicable legal obligations.
4. Data Transfer
Your personal data will not be transferred to third parties without your consent, except for the exceptions provided in the Federal Law on Protection of Personal Data Held by Private Parties.
5. ARCO Rights
You have the right to know what personal data we have about you, what we use it for and the conditions of use we give them (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we eliminate it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition).
6. Procedure to Exercise ARCO Rights
To exercise your ARCO rights, you must send a request by email to privacy@finturalabmx.com including: full name, copy of official identification, clear and precise description of the data for which you seek to exercise any of the ARCO rights, and any document that facilitates the location of your data.
7. Security Measures
FinturaLab MX implements administrative, technical and physical security measures to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or processing.
8. Modifications to Privacy Notice
We reserve the right to make modifications to this privacy notice. Any modification will be published on our website www.finturalabmx.com.
9. Contact
If you have questions about this privacy notice, you can contact us at: privacy@finturalabmx.com or by calling +52 55 1234 5678.